Artificial Technology
"Intelligence is whatever machines haven't done yet." -- Larry Tesler In the 90s I took a course on AI. It was about expert systems, decision engines, and neural networks. In the 2000s ML methodologies like PCA and Logistic Regression were widely regarded as AI. In the 2010s it was optimization algorithms, OCR, CNNs. Now it's Agentic LLMs. What constitutes "AI," seems to change every few years. If Intelligence is what machines haven't done yet and Artificial Intelligence is them crossing that boundary, we can consider much of business Operations the opposite, Artificial Technology. Humans doing what machines can/should. A human acting as a mechanical component in a process that shouldn't require one. Consider this reframing: Data entry — humans as OCR Call center scripts — humans as decision trees Rote code review checklists — humans as linters Approval chains for trivial decisions — humans ...